
Problem Possible cause Remedy
The residual heat indicator
does not come on.
The cooking zone is not hot
because it operated only for a
short time.
If the cooking zone operated
sufficiently long to be hot, speak
to the service centre.
The Automatic Heat Up func-
tion does not operate.
The cooking zone is hot. Let the cooking zone become
sufficiently cool.
The highest heat setting is set. The highest heat setting has the
same power as the Automatic
Heat Up function.
The heat setting changes be-
tween two levels.
The Power management is ac-
tivated.
Refer to “Power management”.
The sensor fields become hot. The cookware is too large or
you put it too near to the con-
trols.
Put large cookware on the rear
cooking zones if necessary.
comes on.
The Automatic Switch Off op-
erates.
Deactivate the appliance and
activate it again.
comes on.
The Child Safety Device or the
Lock function operates.
Refer to the chapter “Daily Use”.
comes on.
No cookware is on the cook-
ing zone.
Put cookware on the cooking
zone.
The cookware is incorrect. Use the correct cookware.
The diameter of the bottom of
the cookware is too small for
the cooking zone.
Move cookware to a smaller
cooking zone.
and a number come on.
There is an error in the appli-
ance.
Disconnect the appliance from
the electrical supply for some
time. Disconnect the fuse from
the electrical system of the
house. Connect it again. If
comes on again, speak to the
service centre.
comes on.
There is an error in the appli-
ance because a cookware
boils dry. The overheating pro-
tection for the cooking zones
and the Automatic Switch Off
operate.
Deactivate the appliance. Re-
move the hot cookware. After,
approximately 30 seconds, acti-
vate the cooking zone again. If
the cookware was the problem,
the error message goes out of
the display, but the residual
heat indicator can stay. Let the
cookware become sufficiently
cool and refer to “Cookware for
the induction cooking zone” to
see if your cookware is compat-
ible with the appliance.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the customer service. Give the data from
the rating plate, three digit letter code for
the glass ceramic (it is in the corner of the
glass surface) and an error message that
comes on.
Make sure, you operated the appliance cor-
rectly. If not the servicing by a customer
service technician or dealer will not be free
of charge, also during the warranty period.
The instructions about the customer service
and conditions of guarantee are in the guar-
antee booklet.
electrolux 11
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