
Problem Possible cause Remedy
The sensor fields become
hot.
The cookware is too large
or you put it too near to
the controls.
Put large cookware on
the rear cooking zones if
necessary.
comes on.
The Automatic Switch Off
operates.
Deactivate the appliance
and activate it again.
comes on.
The Child Safety Device
function operates.
Refer to the chapter “Dai-
ly Use”.
and a number come
on.
There is an error in the
appliance.
Disconnect the appliance
from the electrical supply
for some time. Discon-
nect the fuse from the
electrical system of the
house. Connect it again.
If
comes on again,
speak to the service cen-
tre.
If you tried the above solutions and can-
not repair the problem, speak to your
dealer or the customer service. Give the
data from the rating plate, three digit letter
code for the glass ceramic (it is in the cor-
ner of the glass surface) and an error
message that comes on.
Make sure, you operated the appliance
correctly. If not the servicing by a custom-
er service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the cus-
tomer service and conditions of guarantee
are in the guarantee booklet.
8. INSTALLATION
WARNING!
Refer to the Safety chapters.
Before the installation
Before the installation of the appliance, re-
cord the information below from the rating
plate. The rating plate is on the bottom of
the appliance casing.
• Model ...........................
• PNC .............................
• Serial number ....................
8.1 Built-in appliances
• Only use the built-in appliances after
you assemble the appliance into correct
built-in units and work surfaces that
align to the standards.
8.2 Connection cable
• The appliance is supplied with the con-
nection cable.
• Replace the damaged mains cable with
a special cable (type H05BB-F Tmax
90°C; or higher). Speak to your local
Service Centre.
10
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