Get connected to HP to
improve your support
experience
Prevent problems with innovative, automated monitoring tools and proactive services. Combining
Proactive Care Services with our remote support technology such as Insight Online provides you with
expert advice and personalized, cloud-based automated IT support, helping to prevent unplanned down
time and solve problems quickly. For more information, visit:
http://www.hp.com/go/proactiveinsightexperience
HP Support Center
Submit support cases online, chat with HP experts, access support resources or collaborate with peers.
Learn more
http://www.hp.com/go/hpsc
HP's Support Center Mobile App** allows you to resolve issues yourself or quickly connect to an agent for
live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty,
HP Care Pack or HP contractual support agreement.
** HP Support Center Mobile App is subject to local availability.
Parts and Materials
HP will provide HP-supported replacement parts and materials necessary to maintain the
covered hardware product in operating condition, including parts and materials for available
and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the
maximum usage limitations as set forth in the manufacturer's operating manual, product
quick-specs, or the technical product data sheet will not be provided, repaired, or replaced as
part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction.
For more information
To learn more on HP ProLiant servers, please contact your HP sales representative or HP Authorized
Channel Partner or visit:
http://www.hp.com/services/proliant
QuickSpecs
HP ProLiant ML350 Generation9 (Gen9)
Service and Support
DA - 15035 Worldwide QuickSpecs — Version 4 — 12.1.2014
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