Electrolux EOB53000X Manual de usuario descargar pdf (Pagina 23)

GREAT BRITAIN & IRELAND - GUARANTEE/CUSTOMER

SERVICE

Standard guarantee conditions

We, Electrolux, undertake that if within 12

months of the date of the purchase this Elec-

trolux appliance or any part thereof is

proved to be defective by reason only of faul-

ty workmanship or materials, we will, at our

option repair or replace the same FREE OF

CHARGE for labour, materials or carriage

on condition that:

• Appliance has been correctly installed

and used only on the electricity supply sta-

ted on the rating plate.

• Appliance has been used for normal do-

mestic purposes only, in accordance with

manufacturer's instructions.

• Appliance hasn't been serviced, main-

tained, repaired, taken apart or tampered

with by person not authorised by us.

• Electrolux Service Force Centre must un-

dertake all service work under this guar-

antee

• Any appliance or defective part replaced

shall become the Company's property.

• This guarantee is in addition to your stat-

utory and other legal rights.

Exclusions

• Damage, calls resulting from transport, im-

proper use, neglect, light bulbs, remova-

ble parts of glass, plastic.

• Costs for calls to put right appliance

which is improperly installed, calls to ap-

pliances outside United Kingdom.

• Appliances found to be in use within a

commercial environment, plus those

which are subject to rental agreements.

• Products of Electrolux manufacturer that

are not marketed by Electrolux

Service and Spare Parts. Please contact

your local Service Force Centre: 08445 616

616 (Call will be routed to Service Force Cen-

tre covering your postcode area). For ad-

dress of local Service Force Centre and fur-

ther information, please visit: www.service-

force.co.uk Before calling out an engineer,

please ensure you have read the details un-

der the heading "What to do if...". When

you contact the Service Force Centre you

will need to give the following details: Your

name, address and postcode, your tele-

phone number, clear concise details of the

fault, model and serial number of the appli-

ance (found on the rating plate), the pur-

chase date. Please note a valid purchase re-

ceipt or guarantee documentation is re-

quired for in guarantee service calls.

Customer Care. Please contact our Cus-

tomer Care Department: Electrolux Major

Appliances, Addington Way, Luton, Bed-

fordshire, LU4 9QQ or visit our website at

www.electrolux.co.uk

Customer

Care De-

partment,

Tel: (Calls may be recorded

for training purposes)

Electrolux 08445 613 613

AEG-Elec-

trolux

08445 611 611

Zanussi-

Electrolux

08445 612 612

For Customer Service in The Republic

of Ireland please contact us at the

address below:

Electrolux Group (Irl) Ltd, Long Mile Road,

Dublin 12, Republic of Ireland

Tel: +353 (0)1 4090751, Email: serv-

[email protected]

European Guarantee: This appliance

is guaranteed by Electrolux in each of the

countries listed at the back of this user man-

ual, for the period specified in the appliance

guarantee or otherwise by law. If you move

from one of these countries to another of

the countries listed, the appliance guaran-

tee will move with you subject to the follow-

ing qualifications:-

• The appliance guarantee starts from the

date you first purchased the appliance

which will be evidenced by production of

a valid purchase document issued by the

seller of the appliance.

• The appliance guarantee is for the same

period and to the same extent for labour

and parts as exists in your new country

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