
Problem Possible cause Solution
There is no voltage in the
mains socket.
Connect a different electri-
cal appliance to the mains
socket. Contact a qualified
electrician.
The appliance is noisy. The appliance is not sup-
ported properly.
Check if the appliance
stands stable.
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the
lamp".
The compressor operates
continually.
Temperature is set incor-
rectly.
Refer to "Operation" chap-
ter.
Many food products to be
frozen were put in at the
same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed cor-
rectly.
Refer to "Closing the door".
Water flows into the refrig-
erator.
The water outlet is clogged. Clean the water outlet.
Food products prevent that
water flows into the water
collector.
Make sure that food prod-
ucts do not touch the rear
plate.
Door is misaligned or inter-
feres with ventilation grill.
The appliance is not level-
led.
Refer to "Levelling".
The temperature in the ap-
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower tempera-
ture.
The door is not closed cor-
rectly.
Refer to "Closing the door".
The food products' temper-
ature is too high.
Let the food products tem-
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
The door has been opened
often.
Open the door only if nec-
essary.
ENGLISH
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