
17
SolutionstoCommonProblems
iMPortaNt
Before calling for service, review this list. It may save you both time and expense. This list
includes common experiences that are not the result of defective workmanship or material
in your cooktop.
SURFACE BURNERS DO NOT LIGHT
• SurfaceControlknobhasnotbeencompletelyturnedtoLITE.Pushinandturn
the Surface Control knob to LITE until burner ignites and then turn control knob to
desiredamesize.
• Besuregassupplyvalveisopen.
• Burnerportsareclogged.Cleanburners.SeeCleaningtheBurnerGrates,Burner
Caps,BurnerHeadsinGeneralCare&Cleaningsection.Withtheburneroff,clean
ports with a small-gauge wire or needle.
• Powercordisdisconnectedfromoutlet(ElectricIgnitionModelsonly).Besurecord
is securely plugged into the outlet.
• Electricalpoweroutage(electricignitionmodelsonly).Burnerscanbelitmanually.
See Setting Surface ControlsinthisUseandCareGuide.
BURNER FLAME ONLY LIGHTS HALF WAY AROUND
BURNER
• Burnerportsareclogged.Withtheburneroff,cleanportsbyusingasmall-gauge
wire or needle.
• Moistureispresentaftercleaning.Lightlyfantheameandallowburnertooperate
untilameisfull.DrytheburnersthoroughlyfollowinginstructionsintheGeneral
Cleaning section.
BURNER FLAME IS ORANGE
• Dustparticlesinmainline.Allowtheburnertooperateafewminutesuntilame
turns blue.
• Incoastalareas,aslightlyorangeameisunavoidableduetosaltair.
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