Electrolux EFT 615 Información técnica descargar pdf (Pagina 17)

Section 3 Warranty

3-7

Miscellaneous Supplies

Charges for paint, oil, glue, regular tape, and other miscellaneous supplies should not be included in your warranty claims.

These items are used on many service calls as part of your service technician’s regular equipment. The cost of these items

is included in the rate negotiated for your service center agreement and will not be paid through regular warranty channels.

Should you attempt to charge for these items on a warranty claim, your claim will be rejected for having “invalid part

numbers”. By ensuring these items are included in your truck stock, you will achieve a higher completed call average.

Dealer Stock Repairs

Stock repairs are dened as an unsold product residing in a dealership inventory. Select YES for the “Stock Repair” (See

example below). Failure to select YES will start the warranty coverage immediately even though the product has not been sold

to a consumer and will require a purchase date.

Products in dealer or distributor warehouse, or on a dealer’s oor may be repaired under the terms and conditions of the

written Product Warranty. Such repairs will not affect the time period of the warranty when the product is sold to a consumer.

If a product on a sales oor or in stock requires a service call within 18 months from the week of production, (as indicated by

the date code in the product serial number) the product may be repaired under warranty. A warranty claim should be led

in ServicePower as a stock repair. After 18 months from the DOM, the dealer will assume nancial responsibility for all dealer

stock and show room oor model repairs. Damage and cosmetic related issues, and inspections for resale are not covered

by dealer stock warranty. Once again, when submitting a claim for stock, select YES for stock. Only one store stock repair is

allowed per appliance.

Dehumidiers, Compact Refrigerators, Freezers, Room Air Conditioners and Countertop Microwaves are not

considered cost effective to diagnose or repair, it is advisable to call the DDPS Department 800-456-4669 prior to scheduling

service for any of these products.

Verication of Warranty Coverage

It is the responsibility of the service technician to verify that a product qualies for warranty coverage before starting repairs.

If necessary, the consumer is obligated to provide the original bill of sale to establish the exact day the warranty commenced.

The technician, at his/her discretion, may accept the date given by the consumer; however, the technician is expected to

protect him/herself from the possibility of an invalid warranty claim by asking for the bill of sale. It is always in the best

interest of the Service Provider to insist the consumer be required to produce a bill of sale (or other proof of purchase) in

every instance. Proof of purchase may be requested from the Service Provider, after the claim is led, for warranty verication.

Proof of purchase may be faxed to the Servicer Assistance Center (

866-646-6810 - Option 3), and must include the

corresponding ServicePower claim number.

All EMA brands are protected by a clearly written warranty printed in the Owner’s Guide that accompanies each product. The

warranty begins on the day the product is purchased by the rst consumer/owner, and covers only malfunctions resulting from

defects in material or workmanship.

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Electrolux EFT 615 Información técnica Pagina 17