Electrolux EFT 615 Información técnica descargar pdf (Pagina 22)

Section 4 Service

4-2

Vacation or Leave of Absence

If an authorized service company (ASP) is going to be closed for any extended period of time (more than 3 days), the ASP

must notify the RSQM in writing. The RSQM will make a change in ServicePower to reect that the ASP is inactive, thus

removing the company from the ServicePower locator. This will alleviate unnecessary complaints from consumers and

our Service Locator team who are searching for service from an authorized service company. The RSQM will change the

ServicePower account to ACTIVE once the ASP is open for business.

Product Safety Features

Modifying or eliminating safety features incorporated into the original design of the product is prohibited.

Some examples of these safety features are:

1. The ground lug on the service cord and all grounding connections within an appliance.

2. Washer motor splashguard skirt.

3. Laundry center lid lock wire shielding.

4. Washer lid lock assembly.

5. Wire junction cover, rear of refrigerators.

6. Defrost timer covers.

7. Range or dryer terminal block cover.

Underwriters Laboratories (UL) approves the safety of all Electrolux appliances. Any modication to safety components and/or

design not authorized by Electrolux greatly increases the liability of the technician making these modications, as well as the

company with which he is employed. We suggest that you cover this subject as thoroughly as possible with all your technicians

and exercise reasonable precautions to ensure that your service technicians are not leaving appliances in a hazardous

condition. Always reassemble the product to its original design specications and be certain that any modications made are

in accordance with Electrolux’s published service instructions. Any questions you may have in this regard should be directed to

your RSQM or the Technical Information Department.

Rate Schedule

Rate A: Standard or normal repairs.

Rate B: 1.2 times Rate A : Extended Service Agreements (ESA) and top load washer transmission replacement.

Rate C: 2.3 times Rate A : Sealed system, front load washer rear tub with bearing, and dishwasher tubs.

special rates (Sealed System, Extended Service Agreement, FLW Bearings, etc). The base labor rate is used as a basis for

these calculations and is the only rate to be negotiated. Our policy determines that Service Providers be allowed to request

one increase every 12 months. The amount of increase will be expected to be 3% per year. However, rates can be affected by

Service Provider’s performance, and market conditions; the Regional Service Quality Manager will determine how much each

Service Provider’s rate will be.



NOTE

Some service kits may be designated as paying Rate B or Rate C. Please review the “Claim Filing” section of the

corresponding Service Flash for pay rate specications.

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Electrolux EFT 615 Información técnica Pagina 22