Electrolux EFT 615 Información técnica descargar pdf (Pagina 29)

Section 7 Claim Processing

7-5

Reasons for Claim Rejections

Out of Warranty Rejects

Reason for Rejection:

A service request was accepted and completed after the product manufacture warranty period. Any service calls completed

after the warranty period will be rejected for this reason. In the example following, the one year warranty period ended on

June 28, 2012. The “Request Date” is several months after the warranty period ended, therefore the system rejects the claim.

Resolution:

If a consumer has any questions regarding the warranty coverage for their product, direct them to review their Owner’s Guide

to access the product warranty information. For consumers that no longer have an Owner’s Guide in their possession, one can

be obtained at www.frigidaire.com. Consumers who still have questions regarding the warranty coverage on their product after

reviewing their Owner’s Guide should be directed to contact our Consumer Engagement Center at 1-800-374-4432.

If the purchase date is incorrect, contact our Servicer Assistance Center at 1-866-646-6810 (option 3) or e-mail them at

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Electrolux EFT 615 Información técnica Pagina 29